We respect your privacy and protect your data. View our Privacy Policy. 

Register for the 
on-demand webinar.

Traction Guest is the industry leader in Visitor Management Systems according to G2, the world’s largest tech marketplace validated by millions of user reviews worldwide.


Adjusting to a new normal - the evolution of visitor management standards.

Join Brian Phillips and Justin Craig as they bring together expertise from two decades of security management in global regulated enterprise organizations and supporting hundreds of customers' through visitor operations during the coronavirus outbreak.

During this session, we'll cover topics such as:

  • Lessons learned from the different stages of COVID-19 operations
  • Building a stakeholder team on employee and visitor safety
  • Facility security considerations for the short and long term
  • Building protocols and policies to adjust to the new normal, and address possibilities of future outbreaks. 

While no one can predict the future, we can reflect on the lessons we've learned from past months to help those responsible for the security and safety of employees navigate their path forward for the long term. 

If you're a security, facilities or safety professional during these uncertain times, you probably have one question on your mind: How will we get through this, and what's next? 


Brian Phillips
Director, Security Strategy

Brian Phillips is a veteran physical security executive with expertise spanning multiple global roles for Fortune 500 companies. Brian has served as the Director of Global Security at Thermo Fisher Scientific, scaling technologies and building teams enterprise-wide. Prior to that, Brian was responsible for physical security and technology at Alexion Pharmaceuticals and Pfizer. Brian has deep expertise in technology from visitor management to access control, mass notification and intelligence platforms. His utmost passion is improving legacy security processes through the use of technology, solving complex data, security and compliance challenges across the enterprise. Brian holds a degree in Security Management and industry certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), and Certified Information Systems Security Professional (CISSP).

Justin Craig
Senior Director, Customer Success

As the Senior Director of Customer Success, Justin is responsible for for developing seamless, comprehensive deployment and implementation solutions at Traction Guest to ensure customers are supported, enabled, and are maximizing their adoption of the application. He has served in multiple customer success executive roles spanning training, account management, and customer adoption at companies like DocuSign. Justin brings over two decades of leadership experience and deep expertise in sales, operations, and software consulting to the role.

Original broadcast date: May 13, 2020
Duration: 59 minutes